Terms

Last updated 29 September 2026

Who we are

ExeDrop is an independent ticket-alert service for Exeter. Contact us on Telegram at @ExeDropHelp or by email at warwickwebsites@gmail.com.

What you get

ExeDrop is a subscription that sends Telegram alerts when new events and ticket sales for Timepiece, Fever and Cavern appear on FIXR. Each alert links to the FIXR ticket page. ExeDrop does not sell tickets: you buy them directly from FIXR under FIXR's own terms, and availability is set by the venue.

Plans, price and billing

• 7-day pass, £2.99: a single payment for 7 days of access. It does not renew.
• Monthly, £5.99 a month: charged when you join and then every month until you cancel.
• 3 months, £11.99: charged when you join and then every 3 months until you cancel.

Payments are taken by card through our payment provider, Stripe. Prices include any taxes. Promotional prices and discount codes apply only as described in the offer. We'll give you at least 14 days' notice before a price change to a renewing plan, and you can cancel before it applies.

Cancelling

You can cancel a renewing plan at any time using the link in your subscription email or by messaging us. You keep access until the end of the period you've paid for, and you won't be charged again.

Refunds

• Missed-alert promise: if an event drops at a venue we cover and you didn't get an alert, or you're not happy with the service, message us within 7 days and we'll refund you: the full payment for a 7-day pass or monthly plan, or £4.00 (one month's share) for a 3-month plan.
• 14-day right to cancel: you have a legal right to cancel within 14 days of your first payment. Because alerts start straight away when you ask them to, we'll refund what you paid minus the share for the days already used.
• Refunds go back to the card you paid with, normally within 5–10 working days.

Using ExeDrop

A subscription is for one person. Please don't share the channel's invite link or forward alerts to people who haven't subscribed. We may remove access, with a refund for the unused part of the current period, if a subscription is being shared.

Keeping the service running

ExeDrop depends on Telegram and FIXR, which we don't control. If either is unavailable, or FIXR changes how events are published, alerts may be delayed or paused. If the service is down for a meaningful part of your paid period, we'll refund you for that time.

Liability

We're responsible for providing the service with reasonable care and skill. We're not responsible for tickets you're unable to buy, for FIXR's checkout, or for losses that weren't foreseeable. Our total liability to you is limited to the amount you've paid us in the last 12 months. Nothing in these terms limits your statutory rights as a consumer.

Not affiliated

ExeDrop is independent and is not affiliated with, or endorsed by, Timepiece, Fever, Cavern, 4Play Events or FIXR. Their names are used only to describe which events we send alerts for.

Changes and law

We may update these terms and will tell subscribers about important changes in the channel. These terms are governed by the law of England and Wales.

ExeDrop is operated by Sam Warwick, 42 Victoria Street, Exeter EX4 6TJ.